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Many IT departments think disaster recovery (DR) and business continuity (BC) are the same thing. As a result, they tend
to put a large technology focus on the subjects. And that's a problem, according to John Prince, Chief Technology Officer at
agilIT Inc., a Toronto based IT consultancy and infrastructure firm specializing in business continuity and building,
managing and transforming IT environments. "Many people are still confused by the terms DR and BC," says Prince. "It is
critically important that the DR plan is based on a solid BC plan that has taken into account the reality of the business
requirements for recovery. If the DR plan cannot meet the requirements of the business units, it is of no value." Prince says
business continuity plans touch on all functions of a business, from personnel to facilities to IT.
In terms of a hierarchy, business continuity is at the top. Below it is the disaster recovery plan. And under that comes
technologies, such as enterprise backup, recovery, and restoration. But true disaster recovery extends much more broadly
than back-up processes by using mirrored sites and replicated data to respond to an event. Similarly, business continuity
goes well beyond disaster recovery by encompassing every aspect of company operations that could be impacted by a situation.
Human resources, power supply maintenance (or back-up), transportation, food, health, and safety issues all fall within business continuity.
The IT department, with its disaster recovery plan, is one element of a larger continuity scenario.
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Following a proven methodology, the agilIT professionals work co-operatively with your business and technical people to achieve
a comprehensive understanding of your current situation, i.e. identifying the future goals of your business and delineating
the steps to achieve them. A business continuity solution will be calculated to focus on your business concerns and objectives.
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agilIT's business continuity services are based on our team's extensive training and experience. We have successfully designed and
implemented disaster recovery infrastructures to meet RTO & RPO across a broad range of industries. To ensure the complete
satisfaction with your customized solution, an agilIT expert will provide you with verification of the integrity and operational
readiness of your back-up data, deliver clear and concise documentation outlining your new configuration and conduct an operational
handover to familiarize your staff with the improved back-up infrastructure.
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